Phone Not Turning On Charge the phone for at least 15-30 minutes using the original charger. Try a different charging outlet and charger. Force restart the phone: Android: Hold Power + Volume Down for 10 seconds. iPhone: Hold Power + Home (older models) or Power + Volume Down (newer models) for 10-15 seconds.
Phone Freezing or Running Slow Restart the phone. Close unused apps: Android: Swipe up from the bottom and close background apps. iPhone: Double press the home button (or swipe up) and close apps. Clear storage by deleting old photos, videos, and unused apps. Go to Settings > Storage to check space.
No Sound or Low Volume Increase the volume using the Volume Up button. Turn off Do Not Disturb Mode in Settings or quick settings panel. If stuck in headphone mode, insert and remove headphones multiple times. Restart the phone.
WiFi or Internet Not Working Restart the phone and WiFi router. Forget and reconnect to the WiFi network: Settings > WiFi > Forget Network and reconnect. Ensure Mobile Data is turned on and Airplane Mode is off.
Cannot Make or Receive Calls Check signal strength and move to an open area if weak. Restart the phone. Reinsert the SIM card properly. Check blocked numbers: Phone > Settings > Blocked Numbers.
Apps Not Working Properly Update apps in Google Play Store or App Store. Clear app cache (Android): Settings > Apps > Select App > Storage > Clear Cache. Reinstall the app.
Battery Drains Fast
Close background apps. Lower screen brightness: Settings > Display > Brightness. Turn off Bluetooth, GPS, and WiFi when not in use. Check battery usage in Settings > Battery.
Phone Overheating Avoid using the phone while charging. Close unused apps. Keep the phone away from direct sunlight or hot surfaces. Remove the phone case if it traps heat.
Cannot Send or Receive Messages Check network signal strength. Restart the phone. Clear old messages if storage is full. Reset message center number if needed (contact network provider).
Phone Not Charging Use a different charger or cable. Clean the charging port with a soft brush or toothpick. Try a different power outlet. Restart the phone.
Touchscreen Not Responding Clean the screen with a soft, dry cloth. Restart the phone. Remove the screen protector if necessary. Enable Safe Mode to check if an app is causing the issue. Update software in Settings > Software Update.
Phone Keeps Restarting by Itself Check for software updates. Uninstall unused or suspicious apps. Let the phone cool down if overheating. Scan for malware using an antivirus app (Android). Perform a factory reset if nothing works (backup data first).
Phone Won’t Connect to Bluetooth Turn Bluetooth off and on. Forget and re-pair the device. Restart the phone and the Bluetooth device. Move away from potential interference sources like WiFi routers.
Phone Camera Not Working Close and reopen the camera app. Restart the phone. Check camera app permissions in Settings > Apps > Camera > Permissions. Clear camera app cache (Android): Settings > Apps > Camera > Storage > Clear Cache. Update the phone software.
Mobile Data Not Working Turn Airplane Mode ON and OFF. Ensure Mobile Data is enabled: Settings > Mobile Network > Data Usage. Reset APN settings (Android): Settings > Mobile Network > Access Point Names > Reset to Default. Reinsert the SIM card.
Cannot Download Apps from Play Store / App Store Check WiFi or mobile data connection. Restart the phone. Ensure there is enough storage space: Settings > Storage. Clear Play Store cache (Android): Settings > Apps > Google Play Store > Storage > Clear Cache.
SIM Card Not Detected Restart the phone. Remove and reinsert the SIM card after cleaning it with a dry cloth. Try the SIM card in another phone. If it does not work, replace the SIM. Contact your network provider for assistance.
Calls Dropping or Poor Call Quality Check signal strength and move to an area with better reception. Restart the phone. Disable VoLTE (Android): Settings > Mobile Networks > VoLTE Calls > Turn Off. Avoid using the phone near electronic interference sources. Try a different SIM card if the issue persists.
Flashlight Not Working Restart the phone. Check camera permissions: Settings > Apps > Camera > Permissions. Try another flashlight app from the app store. Update the phone software.
Microphone Not Working (People Can't Hear You) Restart the phone. Clean the microphone hole with a soft brush or toothpick. Test the microphone using a voice recorder app. Check microphone permissions in Settings > Apps > Permissions > Microphone. Use a hands-free device or Bluetooth headset to check if the issue is with the phone microphone.
